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Refund & Cancellation Policy

Last updated: September 2025

1.Policy Overview

At VisualSpecWriter, we want you to be completely satisfied with our service. This policy outlines our refund and cancellation terms to ensure clarity and transparency.

2.Subscription Cancellation

You have full control over your subscription:

  • •Cancel your subscription at any time without penalty
  • •Continue using the service until the end of your current billing period
  • •No charges will be made after cancellation takes effect

3.Refund Policy

Please note our refund policy:

  • ×No refunds are provided for partial months of service
  • ×Unused screenshot credits do not carry over after cancellation
  • ×Free trial credits are provided as-is and are non-refundable

4.Special Circumstances

In exceptional cases involving technical issues or billing errors, we may offer refunds at our discretion. Please contact our support team to discuss your specific situation.

5.How to Cancel

To cancel your subscription:

  1. Log in to your account
  2. Navigate to Settings → Billing
  3. Click "Manage Subscription"
  4. Follow the cancellation steps in the billing portal

6.Free Trial

Every account receives 5 free lifetime screenshot analyses. These are provided free of charge and require no credit card. Free trial credits never expire and are not subject to refund.

7.Billing Cycle

All paid subscriptions are billed monthly on a 30-day cycle from your subscription start date. Credits reset at the start of each billing cycle and do not roll over to the next month.

8.Questions

If you have questions about refunds or cancellations, please contact us through our contact form

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